your data
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Privacy Policy
At British English 1 to 1, we are committed to protecting the privacy and security of your personal information. This privacy statement explains how we collect, use, disclose, and protect the personal data of our clients.
1. Data Controller
British English 1 to 1 is the data controller responsible for the processing of your personal data and is a registered business in Finland. Business registration number 2020050-1.
2. Information We Collect
We may collect and process the following categories of personal data:
• Contact Information: Individual or company name, email address, phone number, address.
• Billing Information: Billing address, payment details.
• Session Information: Language learning goals, session notes, progress reports.
• Technical Information: IP address, browser type, device information.
• Communication History: Records of communication between you and our tutors.
3. How We Use Your Information
We use your personal data for the following purposes:
• Providing Language Tutoring Services: To deliver personalised language tutoring sessions tailored to your needs.
• Communication: To communicate with you about your tutoring sessions, updates, and support.
• Billing and Payments: To process payments and manage billing inquiries.
• Improving Our Services: To analyse usage trends and improve the quality of our tutoring services.
• Legal Compliance: To comply with legal obligations and enforce our terms and policies.
4. Data Sharing and Disclosure
We may share your personal data with the following third parties:
• Tutors: To facilitate language tutoring sessions.
• Service Providers: To provide necessary services such as payment processing and technical support.
• Legal Authorities: If required by law or in response to legal process.
5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal data:
• Right to Access: You can request access to your personal data and information about how it is processed.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restriction: You can request restriction of processing of your personal data under certain circumstances.
7. Contact Us
If you have any questions or concerns about our privacy practices or your personal data, please contact us at info@britishenglish1to1.com.
8. Changes to This Privacy Statement
We may update this privacy statement from time to time. You can always find the latest version of this statement at britishenglish1to1.com.
Last updated 2nd May 2024