Welcome to the British English 1 to 1 Business English Coaching service. Please take a moment to review our service terms.

1. Coaching Sessions
Business English coaching sessions will be conducted online via an agreed-upon platform or in-person at an agreed location. Sessions will be scheduled based on mutual availability. Each session will typically last for 60 minutes unless otherwise agreed.

2. Payment
Payment for coaching services will be made in advance by purchasing a package of 10 sessions.
Accepted payment methods include credit and debit card (via PayPal) and bank transfer.
All payments are non-refundable once the session has been conducted.

3. Cancellation and Rescheduling
If you need to cancel or reschedule a session, please provide at least 24 hours’ notice.
Failure to provide sufficient notice may result in forfeiture of the session fee.

4. Conduct
Both the coach and the client are expected to conduct themselves in a respectful and professional manner during sessions.
Disrespectful or discriminatory language or behaviour will not be tolerated and may result in termination of services.

5. Materials and Resources
The coach will provide appropriate learning materials and resources for each session.

6. Confidentiality
Any personal or sensitive information shared during coaching sessions will be kept confidential.
Both the coach and the client agree not to disclose any confidential information shared during sessions.

7. Limitation of Liability
The coach is not liable for any damages or losses incurred as a result of the client's use of the language skills taught during sessions.

8. Termination of Services
Either party may terminate the coaching services with written notice.
In the event of termination, any remaining sessions for which payment has been made will be refunded on a pro-rata basis.

9. Amendments
These service terms may be amended from time to time at the discretion of British English 1 to 1.
Any amendments will be communicated to the client in writing.

By engaging in our Business English coaching service, you agree to abide by these service terms. If you have any questions or concerns, please don't hesitate to contact us.

Last updated 5th May 2025