top of page

FAQ

How do I start?
 

The first step is to get in touch using the contact form, email or phone. We can then arrange a free 30-minute consultation (a friendly chat) to talk about your work, why you need to use English and how I can help you.

What does it cost?
 

The price is reasonable and is based on your language needs and the level of preparation required to help you. Pricing is one of the topics we can discuss during the free 30-minute consultation.

What does the price include?

You get much more than just the 60-minute session. The price includes: 

* Preparation before each session

* 60-minute 1:1 language coaching sessions

* Follow-up material after every session for self study

* Support between sessions

How do I buy Business English coaching sessions?


The sessions need to be paid for in advance. You can pay by bank transfer, or by debit or credit card (via PayPal).

Do you only work with people in Finland?

 

No. Although I am based in Finland and many of my clients are Finns, I also work with people from other countries in Europe and around the world. No matter where you are based, if you want to improve your Business English skills, please contact me for a free 30-minute online chat.


What is your refund policy?


If you decide to stop language coaching, you will receive a refund for any sessions you’ve paid for but haven’t used. For more details, please see the service terms.


What contact details do you need?


I need your name, address, phone number and email. This information is required for billing purposes and also for communication between lessons. See the privacy policy for more details.
 

Do you offer in-person coaching sessions?

In-person sessions are primarily available in Joensuu and the North Karelia region of Finland, although other locations in Finland will also be considered. Travel expenses will apply for all in-person sessions, unless otherwise agreed. Please get in touch to find out more.  

How do we schedule the sessions?

After the consultation we can agree on a date for our first session. After that, we can arrange sessions around your schedule. It's flexible.  

How often should I have a coaching session?

 

It is up to you how often you have a coaching session, but in order to maintain progress I strongly recommended that you have at least one session a week, if not more. Even with one session a week you will soon start to see progress and increase your confidence speaking English.
 

bottom of page