How do I start?
 

The first step is to get in touch using the contact form, email or phone. We will then arrange a free 30-minute consultation to talk about why you want to improve your English and how we can help you. We will be happy to chat with you and discuss your language needs.

​

What does it cost?
 

The prices are reasonable and are based on your language needs and the level of preparation required to help you. Pricing is one of the topics we can discuss during the free 30-minute consultation.

​

How do I buy Business English coaching sessions?

The sessions need to be paid for in advance, as a 10-session subscription. You can pay by bank transfer, or by debit or credit card (via PayPal).

​

Do you only work with people in Finland?

 

No. Although we are based in Finland and many of our clients are Finns, we also work with people from other countries in Europe and around the world. No matter where you are based, if you want to improve your Business English skills, please contact us for a FREE 30-minute online chat.

What is your refund policy?

If you decide you want to stop having lessons, you will receive a refund for any lessons you’ve paid for but haven’t used. For more details, please see the service terms.

What contact details do you need?

We need your name, address, phone number and email. This information is required for billing purposes and also for communication between lessons. See the privacy policy for more details.
 

Do you offer in-person coaching sessions?

​​

In-person sessions are primarily available in Joensuu and the North Karelia region of Finland, although other locations in Finland will also be considered. Travel expenses will apply for all in-person sessions, unless otherwise agreed. Please get in touch to find out more.  

What does the price include?
 

You get much more than just the 60-minute session. The price includes a needs assessment, design of coaching sessions for YOUR needs, learning materials, feedback and support. We will assess your current language skills and make a plan to help you communicate better in English, according to your needs. There will be detailed preparation before each session and where required, follow-up notes to aid your private study. Support via email or WhatsApp between sessions is also included.

​

How do we schedule the sessions?

​

After the free consultation we can agree a regular appointment time. If you ever need to reschedule, just get in touch and we can agree a new time via WhatsApp or email.

​

How often should I have a coaching session?

 

It is up to you how often you have a coaching session, but in order to maintain progress we strongly recommended that you have at least one session a week, if not more. Even with one session a week you will soon start to see progress and increase your confidence speaking English.